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Nexa3D QLS236 EverCare Service and Warranty Plan (2 Year)
EverCare is Nexa3D's enhanced service and support plan for the QLS236 SLS printer — priority support and warranty service, 2-year term.
- ✓ Covers one QLS236 printer and up to five named users
- ✓ Priority technical support plus warranty service from Nexa3D
- ✓ 2-year term · activated after purchase
$27,000
Price held 7 days after order.
About this product
The plan includes –
Standard Services offered to all users of the QLS ecosystem:
- Knowledge Base – Our online support portal full of in-depth self-help tools
- Live Chat – Real-Time text chat with live Nexa3D support agents
- Email Support – Asynchronous technical support via our email ticketing system
Additional services:
- A dedicated team of EverCare service agents – 3D Printing Experts who are on standby to provide priority technical support and consultation
- Phone Support — A dedicated EverCare support hotline for quick answers to your troubleshooting questions
- Video Support — On-Demand, short video consultation sessions that can be requested during a support conversation to expedite troubleshooting, as well as live screen-sharing to help with nuanced questions.
- Onsite Installation and Training — initial onsite setup and training for your team
- Annual Factory Service — yearly preventative maintenance, calibration and spare parts replacement.
- Support and Warranty Service Level Agreement – Nexa3D or its Authorized Service Provider strives to answer any support request within the same day during normal operating hours. After identifying the need for warranty service, Nexa3D strives to initiate service within 5 business days, either on-site or virtually.
| Brand | Nexa3D |
| Platform | QLS236 |
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Don't see yours? Email [email protected] — NDA standard, typical reply within 4 hours.
What does the QLS236 EverCare plan cover?
EverCare is Nexa3D's enhanced service and support plan for the QLS236 selective laser sintering printer. It covers one printer and up to five named users, bundling priority technical support with warranty service so a production SLS line stays supported and running.
How long is this plan?
This is the 2-year QLS236 EverCare term, prepaid up front for two years of continuous coverage — usually a lower effective annual rate than renewing yearly. A 1-year and a 3-year option are also available.
Can I cover more printers or users?
Each EverCare plan covers one printer and up to five users. For a multi-machine SLS floor, add one plan per printer or contact us for multi-unit and purchase-order pricing.
Place your order, or talk to an engineer first
Order Nexa3D QLS236 EverCare Service and Warranty Plan (2 Year) direct, or talk to materials engineer