Made to order
Nexa3D XiP EverCare Plan Service and Warranty Plan (2 Year)
EverCare is Nexa3D's enhanced service and support plan for the XiP desktop printer — priority support and warranty service, 2-year term.
- ✓ Covers one XiP desktop printer and up to five named users
- ✓ Priority technical support plus warranty service from Nexa3D
- ✓ 2-year term · activated after purchase
$2,889
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The plan includes –
Standard Services offered to all users of the XiP ecosystem:
- Knowledge Base – Our online support portal full of in-depth self-help tools
- Live Chat – Real-Time text chat with live Nexa3D support agents
- Email Support – Asynchronous technical support via our email ticketing system
Additional services:
- A dedicated team of EverCare service agents – 3D Printing Experts who are on standby to provide priority technical support and consultation
- Live video training session – A custom 60-minute video consultation session with an EverCare Expert for you and your team to gain proficiency with your XiP 3D Printer. This can be used for initial onboarding, or for further clarification after you’ve gained experience with the printer.
- Unlimited Phone, SMS, and Video Support – Direct support channels designed to help you quickly troubleshoot print or hardware issues:
- Phone Support – A dedicated EverCare support hotline for quick answers to your troubleshooting or purchasing questions
- SMS Support – An extension of our e-mail support system that allows you to reach us and receive ticket updates directly via text message on your cell phone
- Video Support – On-Demand, short video consultation sessions that can be requested during a support conversation in order to expedite troubleshooting, as well as live screen-sharing to help with a nuanced software question
- Printer Hot-Swap – Should your XiP 3D printer need a physical repair, we will cross-ship a replacement printer to you in order to prevent downtime while we service your device
- Consumables Subscription Management – set an auto-renewing consumables order based on a cadence of your choosing
- Priority Handling – Priority shipping of in-field replaceable hardware components and consumables when you get into a pinch
| Brand | Nexa3D |
| Platform | XiP |
Other products teams run alongside Nexa3D XiP EverCare Plan Service and Warranty Plan (2 Year)
EverCare is Nexa3D's enhanced service and support plan for the XiP desktop printer — priority support and warranty service for your first year.
- ✓ Covers one XiP desktop printer and up to five named users
- ✓ Priority technical support plus warranty service from Nexa3D
- ✓ 1-year term (annually renewing) · activated after purchase
In stock
· Plan activated after purchase — our team confirms coverage dates.
Out-of-warranty repair service for the Nexa3D XiP — a repair charge to get a XiP outside its warranty back into service.
- ✓ Repair service for XiP printers no longer under warranty or a service plan
- ✓ Nexa3D-supported repair, not a third-party workaround
- ✓ RMA and timeline confirmed by our service team after purchase
In stock
· Scheduled after purchase — our service team arranges the RMA and timeline.
EverCare is Nexa3D's enhanced service and support plan for the XiP Pro — priority support and warranty service to keep production running.
- ✓ Covers one XiP Pro printer and up to five named users
- ✓ Priority technical support plus warranty service from Nexa3D
- ✓ 2-year term · activated after purchase
Made to order
· Plan activated after purchase — our team confirms coverage dates.
EverCare is Nexa3D's enhanced service and support plan for the XiP Pro — priority support and warranty service to keep production running.
- ✓ Covers one XiP Pro printer and up to five named users
- ✓ Priority technical support plus warranty service from Nexa3D
- ✓ 1-year term (annually renewing) · activated after purchase
Made to order
· Plan activated after purchase — our team confirms coverage dates.
An eight-hour setup and consulting engagement to stand up a farm or makerspace of Nexa3D XiP printers, tailored to your site.
- ✓ Eight hours of Nexa3D Services setup and consulting for a XiP fleet
- ✓ Tailored to your workflow, layout, and throughput goals
- ✓ Scheduled after purchase with the Nexa3D Services team
Made to order
· Scheduled after purchase — the Nexa3D Services team arranges the engagement.
EverCare is Nexa3D's enhanced service and support plan for the XiP desktop printer — priority support and warranty service, 3-year term.
- ✓ Covers one XiP desktop printer and up to five named users
- ✓ Priority technical support plus warranty service from Nexa3D
- ✓ 3-year term · activated after purchase
Made to order
· Plan activated after purchase — our team confirms coverage dates.
EverCare is Nexa3D's enhanced service and support plan for the QLS236 SLS printer — priority support and warranty service, 2-year term.
- ✓ Covers one QLS236 printer and up to five named users
- ✓ Priority technical support plus warranty service from Nexa3D
- ✓ 2-year term · activated after purchase
In stock
· Plan activated after purchase — our team confirms coverage dates.
EverCare is Nexa3D's enhanced service and support plan covering the XiP Pro printer plus the xWASH and xCURE post-processing stations — one plan for the full workflow.
- ✓ Covers the XiP Pro plus the xWASH wash and xCURE cure stations
- ✓ Priority technical support plus warranty service, up to five named users
- ✓ 1-year term (annually renewing) · activated after purchase
Made to order
· Plan activated after purchase — our team confirms coverage dates.What our customers say
“Harry and team were professional, effective communicators as we set up the order, then they executed quickly and produced an amazing product for us at a very competitive price. Am looking forward to our next print w Additive Plus!”
“Great 3D printing service and the resin parts look super smooth and clean. Really happy with how everything turned out!”
“Harry was very professional and helped me out with my 3D printing needs and explained what options I have in terms of filaments such as PEEK. Highly recommended.”
“I needed a 3D enclosure printed urgently in a specific time period, they did great!”
Common questions
Don't see yours? Email [email protected] — NDA on request, typical reply within 4 hours.
What does the XiP EverCare plan cover?
How long is this plan?
Can I cover more printers or users?
Place your order, or talk to an engineer first
Order Nexa3D XiP EverCare Plan Service and Warranty Plan (2 Year) direct, or talk to materials engineer