Free U.S. shipping on orders over $200 · Mutual NDA standard before any file review.
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On backorder
In every order
- Full lot COA — PSD, sphericity, flow rate, chemistry
- Qualified parameter sets for the major LPBF systems
- Mutual NDA before any file or spec review
- Free U.S. shipping over $200 · fast dispatch from L.A.
Service
Nexa3D XiP EverCare Plan Service and Warranty Plan (2 Year)
The EverCare Service Plan is an enhanced service and support plan designed to help you achieve the highest level of printing success on the XiP Desktop 3D printer from Nexa3D.
Number of printers covered: 1
Number of users covered: 5
Term: Annually Renewing
$2,889
Lot # and price held 7 days after order.
NDA standard
Ships in 1–2 business days
Spec-match guarantee on every lot
Built for production teams
What your process engineer actually checks
Locked, traceable lot chemistry
Every lot ships with a COA documenting PSD, sphericity, flow rate, apparent density, and full chemistry — and a lot number you can trace. Aerospace and medical teams reorder 4+ times without re-qualifying.
Qualified parameters, not just powder
Validated parameter sets for EOS M 290, Renishaw 500Q, SLM 280, and our own AO Metal LPBF ship with the order. Load the profile and hit density on the first build — no parameter-development burn.
A materials engineer on the line
Questions on ferrite content, flowability, recyclate ratios, or HIP response? A materials engineer answers directly — not a contact-form bot. Most replies in under 4 hours, NDA standard.
About this product
The plan includes –
Standard Services offered to all users of the XiP ecosystem:
- Knowledge Base – Our online support portal full of in-depth self-help tools
- Live Chat – Real-Time text chat with live Nexa3D support agents
- Email Support – Asynchronous technical support via our email ticketing system
Additional services:
- A dedicated team of EverCare service agents – 3D Printing Experts who are on standby to provide priority technical support and consultation
- Live video training session – A custom 60-minute video consultation session with an EverCare Expert for you and your team to gain proficiency with your XiP 3D Printer. This can be used for initial onboarding, or for further clarification after you’ve gained experience with the printer.
- Unlimited Phone, SMS, and Video Support – Direct support channels designed to help you quickly troubleshoot print or hardware issues:
- Phone Support – A dedicated EverCare support hotline for quick answers to your troubleshooting or purchasing questions
- SMS Support – An extension of our e-mail support system that allows you to reach us and receive ticket updates directly via text message on your cell phone
- Video Support – On-Demand, short video consultation sessions that can be requested during a support conversation in order to expedite troubleshooting, as well as live screen-sharing to help with a nuanced software question
- Printer Hot-Swap – Should your XiP 3D printer need a physical repair, we will cross-ship a replacement printer to you in order to prevent downtime while we service your device
- Consumables Subscription Management – set an auto-renewing consumables order based on a cadence of your choosing
- Priority Handling – Priority shipping of in-field replaceable hardware components and consumables when you get into a pinch
| Brand | Nexa3D |
| Platform | XiP |
Don't see your spec?
We atomize our own. Custom variants on request.
Tighter PSD, modified chemistry, custom blend? Our ATO atomization lab runs custom batches in 3–4 weeks. Biocompatible, refractory, proprietary — all in-house, verified before ship.
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From process engineers running Nexa3D XiP EverCare Plan Service and Warranty Plan (2 Year)
Unedited feedback from customers who reorder Nexa3D XiP EverCare Plan Service and Warranty Plan (2 Year).
★★★★★
Same lot 4 times in a row. We stopped re-running parameter sweeps after the second order — density was identical to the first build.
MK
Marcus K.
Process Engineer · Aerospace OEM
★★★★★
Asked about ferrite content on a Friday. A materials engineer answered Monday morning with actual data, not a sales pitch. That's why we keep ordering.
PS
Priya S.
R&D Lead · Medical Devices
★★★★★
COA matches the bottle. PSD and flow are exactly what was on the sheet — we run it on a Renishaw 500Q and it hits density on the first try.
DR
Diego R.
Production Lead · Energy
Place your order, or talk to an engineer first
Order Nexa3D XiP EverCare Plan Service and Warranty Plan (2 Year) direct, or talk to materials engineer