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Service
Nexa3D XiP Pro EverCare Service and Warranty Plan (2 Year)
EverCare is Nexa3D's enhanced service and support plan for the XiP Pro — priority support and warranty service to keep production running.
- ✓ Covers one XiP Pro printer and up to five named users
- ✓ Priority technical support plus warranty service from Nexa3D
- ✓ 2-year term · activated after purchase
$17,334
Price held 7 days after order.
About this product
The plan includes –
Standard Services offered to all users of the XIP PRO ecosystem:
- Knowledge Base – Our online support portal full of in-depth self-help tools
- Live Chat – Real-Time text chat with live Nexa3D support agents
- Email Support – Asynchronous technical support via our email ticketing system
Additional services:
- A dedicated team of EverCare service agents – 3D Printing Experts who are on standby to provide priority technical support and consultation
- Phone Support — A dedicated EverCare support hotline for quick answers to your troubleshooting questions
- Video Support — On-Demand, short video consultation sessions that can be requested during a support conversation to expedite troubleshooting, as well as live screen-sharing to help with nuanced questions.
- Onsite Installation and Training — initial onsite setup and training for your team
- Annual Factory Service — yearly preventative maintenance, calibration and spare parts replacement
- Support and Warranty Service Level Agreement – Nexa3D or its Authorized Service Provider strives to answer any support request within the same day during normal operating hours. After identifying the need for warranty service, Nexa3D strives to initiate service within 5 business days, either on-site or virtually.
| Brand | Nexa3D |
| Platform | XIP PRO |
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Nexa3D XiP EverCare Plan Service and Warranty Plan (2 Year)
EverCare is Nexa3D's enhanced service and support plan for the XiP desktop printer — priority support and warranty service, 2-year term.
- ✓ Covers one XiP desktop printer and up to five named users
- ✓ Priority technical support plus warranty service from Nexa3D
- ✓ 2-year term · activated after purchase
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Nexa3D XiP Pro EverCare Service and Warranty Plan (1 Year)
EverCare is Nexa3D's enhanced service and support plan for the XiP Pro — priority support and warranty service to keep production running.
- ✓ Covers one XiP Pro printer and up to five named users
- ✓ Priority technical support plus warranty service from Nexa3D
- ✓ 1-year term (annually renewing) · activated after purchase
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EverCare is Nexa3D's enhanced service and support plan for the XiP Pro — priority support and warranty service to keep production running.
- ✓ Covers one XiP Pro printer and up to five named users
- ✓ Priority technical support plus warranty service from Nexa3D
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Nexa3D EverCare Service and Warranty Plan for XiP Pro, xWASH, and xCURE (2 years)
EverCare is Nexa3D's enhanced service and support plan covering the XiP Pro printer plus the xWASH and xCURE post-processing stations — one plan for the full workflow.
- ✓ Covers the XiP Pro plus the xWASH wash and xCURE cure stations
- ✓ Priority technical support plus warranty service, up to five named users
- ✓ 2-year term · activated after purchase
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Nexa3D XiP Custom Sample
A paid XiP sample part — get a single part printed on the XiP so you can evaluate quality before committing to a printer.
- ✓ One evaluation part printed on the XiP in a released Nexa3D material
- ✓ Must fit the XiP build volume and meet minimum design standards
- ✓ Our XiP team plans your part and confirms the timeline after purchase
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Nexa3D EverCare Service and Warranty Plan for XiP Pro, xWASH, and xCURE (1 Year)
EverCare is Nexa3D's enhanced service and support plan covering the XiP Pro printer plus the xWASH and xCURE post-processing stations — one plan for the full workflow.
- ✓ Covers the XiP Pro plus the xWASH wash and xCURE cure stations
- ✓ Priority technical support plus warranty service, up to five named users
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Nexa3D XiP EverCare Plan Service and Warranty Plan (3 Year)
EverCare is Nexa3D's enhanced service and support plan for the XiP desktop printer — priority support and warranty service, 3-year term.
- ✓ Covers one XiP desktop printer and up to five named users
- ✓ Priority technical support plus warranty service from Nexa3D
- ✓ 3-year term · activated after purchase
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· Plan activated after purchase — our team confirms coverage dates.
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· Plan activated after purchase — our team confirms coverage dates.Common questions
Don't see yours? Email [email protected] — NDA standard, typical reply within 4 hours.
What does the XiP Pro EverCare plan cover?
EverCare is Nexa3D's enhanced service and support plan for the XiP Pro. It covers one printer and up to five named users, bundling priority technical support with warranty service so you reach and hold the highest level of printing success on the machine.
How long is this plan?
This is the 2-year XiP Pro EverCare term, prepaid up front for two years of continuous coverage — usually a lower effective annual rate than renewing yearly. A 1-year and a 3-year option are also available if you prefer a different commitment.
Can I cover more printers or users?
Each EverCare plan covers one printer and up to five users. For a fleet, add one plan per printer or contact us for multi-unit and purchase-order pricing across your production floor.
Place your order, or talk to an engineer first
Order Nexa3D XiP Pro EverCare Service and Warranty Plan (2 Year) direct, or talk to materials engineer